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How can electronic newsletters benefit my business?
Electronic newsletters are an effective tool for communicating information
about special events, sales, new offerings, product developments and more. It
is a medium by which you can maintain communication between customers and your
company. The effectiveness increases when recipients are chosen selectively and
the information shared is current and relevant.
How to begin using sendnewsletter.com?
Begin by compiling email addresses of current customers and grow your contact
list by urging recipients of communications to forward them to friends.
You can also include a subscription link on your website that
enables potential customers to opt to receive your newsletters and other
communications. A special promotion could generate interest and boost
your subscribers. Be prepared for fast growth of your subscriber list!
What are the payment methods?
Pay by credit card through the secure payment gateway
Which credit cards do SendNewsletter.com accept and is payment secure?
Credit card payment is processed by Share*It online payment service. We accept
Visa, MasterCard, American Express and Discover. All transactions are encrypted
using 128-bit Secure Socket Layer (SSL).
Can I download the SendNewsletter.com program and install it?
No, sendnewsletter.com is a hosted application that is used online, by logging
in with a username and password at
www.SendNewsletter.com.
Does SendNewsletter.com sell email address lists?
No. SendNewsletter.com will never reveal or sell address lists to third
parties.
Is stored data, such as email adresses lists secure?
SendNewsletter.com uses multiple reinforcing security systems. Our
hosting providers have the most advanced, fully-secured network operation
centers that protect our data. Our legal agreements with clients expressly
forbid us from providing email lists to third parties.
Can subscribers easily unsubscribe?
At the bottom of each SendNewsletter.com newsletter is an unsubscribe
link. By clicking and following the simple instructions the subscriber
can choose to be removed from the distribution list.
How do I gather new subscribers?
SendNewsletter.com will enable you to add a “subscribe” button to your website.
When site visitors click on it and fill the subscriber form, the information
will be directly added to your mailing list inside your account at
SendNewsletter.com
Will emails sent to bad addresses return to my inbox?
No. SendNewsletter.com’s filtering system automatically marks invalid email
addresses so that they are removed from future distribution lists. Email
addresses are checked for validity continually, and if found to be invalid, are
marked and removed automatically.
Can I use any non-permission based lists?
No, SendNewsletter.com distributions are for permission marketing
only. You may not distribute materials to 3rd party lists, or
lists that you purchased or aggregated from websites. You may only use
SendNewsletter.com to send email to your customers and subscribers.
How do I transfer my contact list to my SendNewsletter.com account?
Simply browse to where the address file is stored on your computer and let the
SendNewsletter.com system guide you through the import.
SendNewsletter.com accepts your email addresses in two file formats: .txt (text
file), or .xls (MS Excel Spreadsheet).
Why don’t my recipients see the images in my newsletters?
In SendNewsletter.com’s system, images are not embedded in the email you send,
to reduce email size and increase the chances of passing through firewalls.
Instead, newsletters use codes that lead to the images, which stay in your
SendNewsletter.com pictures folder or on another website, based on your
instruction. Upon opening, the newsletter calls the image externally, and it is
downloaded directly to the recipient’s computer. If not online, the recipient
will see a broken link.
What image formats can I use in my newsletters?
One can only import .jpg and .gif image formats as these will load
quickly when subscribers open their emails.
Why are some of my subscribers not receiving the emails I send?
There are a variety of reasons why a person on your list may not receive your
email. Some email addresses may have changed, autoresponders may return
emails, or spam filters may mistakenly trap your messages before they
arrive. The content of your messages influences the reaction of
filters. Unfortunately, no service can ensure 100% delivery.
Can I track how many of the sent emails were opened?
Yes. SendNewsletter.com’s tracking system automatically compiles reports
regarding the percentage of emails opened per round of distribution. We
allow you to view which subscribers clicked through the messages, and can
generate address lists based on this data.
Can I use SendNewsletter.com for spamming?
No, SendNewsletter.com is not designed as a SPAM tool, and it would be
senseless to use it as such. SendNewsletter.com is an online, value added
service with multiple functions, including for permission marketing and
internal communication with colleagues, as well as private bulk distribution
use. It would be illogical to use it as a spamming platform.
Can I add attachments or PDF files to my email newsletters?
More efficient that attaching files to your message, SendNewsletter.com enables
you to insert a link to the file in your email, which functions equivalent to an
attachment. This has the bonus of more effective penetration of firewalls.
Follow the simple instructions during message development to past a link to your
file in your email.
After sending an email can I recall or cancel it?
Once an email has sent, it cannot be cancelled. Emails can only be
cancelled before their scheduled mailing. To eliminate the possibility of
discovering a mistake or sending it to the wrong list, send a test email to
yourself, and double check that the mailing list, subject line and content are
correct.
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